FAQ

Do you have questions about our products or services? Find answers to the most common questions below. In case you can't find the answer to your question. Feel free to contact us via the contact form, our socials or info@quavvi.com.

Our Quavvi cases feature a durable polycarbonate (PC) outer shell and a flexible thermoplastic polyurethane (TPU) inner layer. This dual construction provides ultimate protection against drops, scratches, and impacts, while ensuring a comfortable grip and a perfect fit for your phone.
Our Quavvi iPad cases combine a sleek vegan Saffiano leather exterior with a TPU wrap and microfiber interior for superior protection. The durable leather ensures style and grip, while the soft microfiber lining keeps your device safe from scratches.
Our phone cases feature raised edges around the camera and screen, keeping both protected from flat surfaces. We also offer screen protectors separately on our website.
Quavvi is committed to offering exceptional service by creating each product to order, ensuring the highest quality and minimizing waste.
Shipping Times
All orders are shipped directly from our warehouse, and you can easily track them throughout the whole delivery process.
Europe:
  • Standard: 3-9 business days
  • Express: 1-3 business days
USA:
  • Standard: 8-14 business days
  • Express: 2-3 business days
Oceania:
  • Standard: 8-16 business days
  • Express: 3-4 business days
Rest of the World:
  • Standard: 8-14 business days
  • Express: 2-5 business days
*Shipping times are estimates and can vary depending on external factors.
Please look at our shipping & delivery page for more information.
Please check if the delivery adress is correct and wait for the whole estimated delivery period to end included the 10 days extra. If you do not receive your order please contact us at info@quavvi.com.
Cancellations are possible if your order has not yet entered production. If you wish to cancel your order, please contact us.
If you've ordered the wrong item, don't worry! Reach out to us right away at info@quavvi.com. If your order hasn't entered production yet, we can make the necessary changes.
No, we do not deliver to PO boxes. So please make sure to add your local home delivery adress.
Yes. We offer a 14-day return policy, giving you 14 days from the date of receiving your item(s) to request a return or refund. If you want to return an item please read the return page and contact us at info@quavvi.com.